Home/FAQ
Straight answers to common questions
About the free website, the plans, ownership and how we work. Don't see your question? Call or text (980) 288-4954 or email [email protected].
The free website
Is the website really free?
Yes. The design, the build and the logo work cost nothing, and the site files are yours. If you'd like us to host it and look after it, that's $49 a month (on sale this week; regular price $99), cancel anytime. Or take the files and host them yourself.
What's the catch?
We earn our money on the optional monthly plans. Building your website first is the best way to show you what we do. If you don't choose a plan, you keep the files and handle hosting, your domain and changes yourself. The files are a standard website any web host can run; if that sounds like work, that's what Basic is for: we host it and make your changes. Your preview link stays up for 30 days while you decide.
What's included in the free website?
A homepage designed around your business, up to 5 pages with your real services, service area and photos, a contact form that sends requests to your email, a simple logo if you need one, and the site files.
What kinds of businesses do you build for?
Trades and local service businesses: handymen, remodelers, plumbers, electricians, HVAC, roofers, painters, landscapers, tree services, pest control, locksmiths, appliance repair, cleaners, junk removal, movers, auto repair and detailing, salons, barbers, trainers, pet groomers and local professionals. If customers call you to come out, book you or get a quote, we can build your site.
Do you work with businesses outside North Carolina?
Yes. We work with businesses anywhere in the U.S. by phone, text, email and video call.
Plans, billing and ownership
Do I have to choose a plan?
No. You can take the site files at no charge and host them yourself; hosting, your domain and changes are then up to you. Plans are for owners who want us to put the site live and keep it working for them.
What do the plans cost?
Basic is $49 a month, Pro is $199 a month and Premium is $399 a month. Basic and Pro are on sale this week; their regular prices are $99 and $299 a month. The sale ends Friday, Nov 6 at midnight Eastern. Yearly plans include 2 months free. See what each plan includes.
Can I see what each plan looks like?
Yes. We set up Sage Handyman Services, Ethan's own company, the way each plan works: Basic, Pro and Premium. Labels mark every feature a plan adds, and a 1-minute walkthrough explains why it matters. See the 3 plan examples. The forms, chat and booking in the examples are demos.
Is there a contract?
No. Monthly plans are month to month, and you can cancel anytime. Yearly plans are paid up front.
Who owns the website?
You do: the site files, your logo and your domain. If you ever leave a plan, we hand everything over.
Who pays for the domain (web address)?
A new domain is included while you're on a plan and registered in your business's name. If you cancel, we move it to you and you pay its yearly renewal from then on. If you already own a domain, we'll use it and it stays with your registrar.
Do you need my passwords?
No. For Google, you add us as a manager on your Business Profile, which you can remove at any time.
The process
What do I need to send you?
After you claim your site, we email you a short info sheet: your services (the jobs you want more of first), the towns you serve, what makes you different, your story and links to your photos. It takes about 10 minutes, or call and we'll fill it in together. Send your logo if you have one; if not, we'll make a simple one.
Will I see the design before you build?
Yes. We design your homepage first and send you a private link, so you can see it live on your phone or computer. Ask for any changes and we'll update it at the same link. We build the rest only after you approve it.
How fast will it be ready?
Your full site is built within 3 business days after you approve your homepage design and send your details and photos. Need it sooner? The 24-Hour Launch builds it within 24 hours for $99, or your $99 back.
What's the 24-Hour Launch?
An optional $99 add-on. Once you've approved your homepage design, sent your details and photos, and paid, your full site is built within 24 hours. If it isn't, we refund the $99 and still finish your site. We take 2 a week because Ethan personally checks and finishes every site; the slots reset every Monday.
Can I change the draft before I decide?
Yes, and it costs nothing. Two rounds of changes by email are included: send one list, we update the same private link and email you when it's ready. After that, Ethan joins you on a free video call and gets your site right with you. Or skip the emails and book the call first.
How does the free call work?
It's 30 minutes on Google Meet with Ethan Pingel. You pick a time and hit Reserve, and we open your website together and fix what's off while you watch. Calls run 4 to 9 PM Central (5 to 10 PM Eastern), every day including weekends, and same-day times are open. Book a free call. There's nothing to pay and nothing to decide on the call.
Can I make changes later?
Yes. On a plan, send us your changes: Basic includes one small change a month, and Pro and Premium include unlimited small changes. You can't edit the free site yourself in a drag-and-drop editor, so if you'd rather make changes on your own, ask us about a custom website on your own Wix account.
Who will I work with?
Sage Web Co. is owned by Ethan Pingel, the founder. We read every request and reply. You can also call or text Ethan at (980) 288-4954, or email [email protected].
AI, Google and tech
Do you use AI to build sites?
Yes. We use AI tools to build and edit sites quickly, and nothing goes live until you approve it. Ethan Pingel owns the company, and you can call or text him at (980) 288-4954. Logo concepts are AI-assisted and finished as clean vector files.
Can you get me to #1 on Google?
No one can honestly promise that. We build your site the way Google expects: fast, mobile-friendly, with clear service and town pages and the details search engines read. Pro adds the steady monthly work that helps over time.
What does Pro do for my SEO?
Every month we check your Google Search Console data and your Google Business Profile: which searches show your site, which pages get clicks, and where you're close to page one. Then we act on it: tune titles and descriptions, improve the pages that are close, add your new page for the month (a project you finished, a town you serve, a helpful article or a new service), and keep your Google profile active with posts and job photos. Google keeps changing, so we keep adjusting, and your monthly scoreboard shows the results.
Where is my website hosted?
On a plan, we host it on Cloudflare's fast global network. If you take the files, you can host them wherever you like.
What if I already have a website?
We can build your new one and point your domain at it, so your web address shows the new site. We'll keep your email working while we do it.
Still have questions?
Call or text Ethan, or start with the free website. You'll see your homepage before you decide anything.