Terms for free websites and plans

1. The free website

• What's free: a homepage designed around your business, a simple logo if you need one, a website of up to 5 pages with your real details, a contact form that sends requests to your email, and the site files.
• Nothing to pay to get it or keep it. You review your site at a private preview link, kept for 30 days. To put it live on your domain, choose a plan, or take the site files at no charge and host them yourself; hosting, a domain and changes are then up to you.
• Requests: we may decline a request, for example if it's a business we can't build for.
• You see it first. We send you a private link to your homepage design. Ask for changes, and approve it before we build the rest.
• Changes before you decide: two rounds of changes by email are included, and nothing is charged for them. A round is one email with your list of changes. After the second round, Ethan joins you on a free video call (about 30 minutes, on Google Meet) and gets your site right with you. You can also book that call at any time, including before your first round.
• Build time: your full site is built within 3 business days (Monday to Friday, not counting U.S. federal holidays) after you approve your homepage design and send the details and photos it needs. If we're waiting on something from you, the clock waits too. Going live on a domain you already own can take longer if we need access to it.
• Your details, your photos. Please send accurate details and photos you have the right to use. We only publish facts you give us. We never add licenses, years in business, reviews or guarantees you haven't confirmed.

2. The 24-Hour Launch (optional, $99)

• What it is: your full website (the same free site, up to 5 pages) built within 24 hours instead of 3 business days.
• When the 24 hours start: once you've approved your homepage design, sent the details and photos the site needs, and paid the $99.
• Our guarantee: if your site isn't built within those 24 hours, we refund the $99 in full, and we still finish your site.
• Limit: we take 2 a week (Monday to Sunday), because Ethan personally checks and finishes every site. If the week is full, we'll tell you the next opening before you pay.
• Domains: a new domain from us is usually live within a few hours. Connecting a domain you already own can take longer if we need access to it; that time doesn't count against the 24 hours.

3. What you own

• You own your site files, the logo we make for you and your domain. Ask any time and we'll send you the files.
• Logo concepts are AI-assisted and finished as vector files. If you plan to register your logo as a trademark, talk to a lawyer first.

4. Plans and billing

• Plans: Basic $49 a month, Pro $199 a month, Premium $399 a month. Basic and Pro are on sale this week only; their regular prices are $99 and $299 a month. The sale ends Friday, Nov 6 at midnight Eastern, and the regular prices apply after that. Yearly plans cost 10 months' price for 12 months and are paid up front. See what each plan includes.
• Your price: the price you start at is the price you pay each month. If you start during a sale, the sale price is your monthly price. If we ever change the price of a plan, we tell you in writing before the change affects you.
• When billing starts: the day you choose a plan to keep your website, and not before. If you keep a draft we built for you, that is the day you click Start my site on your Keep page: the first month is charged then, and the plan renews each month on the same date. If your site is built after you claim it, it is the day you choose a plan once you've seen your finished site. The 24-Hour Launch is the one thing you can pay for earlier (section 2). Monthly plans bill automatically each month in advance, by card or bank account, with an emailed receipt.
• Before you pay: before any charge you'll see the price, that the plan renews each month, when billing starts and how to cancel. When you click Start my site, you agree to these terms and to the monthly charge. If we build your site after you claim it, we send a short written agreement first.
• No contract: monthly plans are month to month. Cancel anytime by phone, text or email, and your plan runs to the end of the period you've paid for. Yearly plans renew each year unless you cancel, and stay active until the end of the year you paid for.
• Switching: move up or down a plan whenever you like. The new price starts with your next bill.
• Costs passed through: AI chat software on Premium and any printing are billed at cost, and we'll get your OK first.
• Pause: current clients can pause for $19 a month in a slow season. Your site stays up and everything else pauses.

5. Domains

• A new domain is included while you're on a plan and registered in your business's name. We handle the yearly renewal.
• If you cancel, we move the domain to you, or to the registrar you choose, and you pay its renewals from then on. Domains can't move to a new registrar in the first 60 days after they're registered, so until then we keep it pointed wherever you ask.
• A domain you already own stays with you and your registrar. We only add the records your site needs, and we never remove your email records.

6. Our promises

• Changes: Basic includes one small change a month (about 15 minutes of work, like new hours, a photo swap or a price update). Pro and Premium include unlimited small changes. Extra changes on Basic are $25 each.
• Pro SEO work: every month we review your Google Search Console data and Google Business Profile and make improvements to your site and profile, and your monthly scoreboard shows the results.
• No ranking promises: no one can honestly guarantee Google rankings, traffic or leads, so we don't. We promise the work.

7. Photos, reviews and privacy

• Job photos (Pro): we remove location data from every photo, name the city only, and keep customer names, faces, license plates and house numbers out.
• Reviews: we follow Google's rules. No rewards for reviews, and we never ask only happy customers.
• How we handle the information you send us is in our privacy policy.

8. Changes and questions

If we change these terms, we'll update the date at the top and tell current clients before the change affects them. Questions? Call or text (980) 288-4954 or email [email protected].